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Eclantiqx Automobile Industry Services

Eclantiqx partners with automotive OEMs, dealerships, suppliers, and mobility providers to accelerate digital transformation across sales, manufacturing, service, and innovative mobility models using Pega’s low-code Digital Process Automation platform.

Dealer Network & Sales Automation

  • Digital Retail Platforms: Unified eCommerce, showroom kiosks, and mobile apps for vehicle browsing, configuration, and ordering.
  • Lead-to-Order Orchestration: Automate lead capture, qualification, financing approval, and order fulfillment workflows.
  • Test-Drive Scheduling & Follow-Up: Self-service appointment booking with automated reminders and sales rep assignments.
  • Real-Time Inventory Visibility: Integrate DMS and ERP systems for live stock levels and allocation tracking.
Old auto parts seller check on laptop and explain to customer or boss in store, automobile engine of vehicle, car service fix, inspector and mechanical worker concept
Woman client with auto mechanic at the car service

Connected Vehicle & Telematics Services

  • IoT Data Integration: Stream vehicle telematics data into Pega workflows for proactive service and safety alerts.
  • Usage-Based Insurance & Pay-Per-Use Billing: Automate premium adjustments based on mileage and driving behavior.
  • Over-the-Air Updates & Diagnostics: Coordinate remote firmware upgrades and fault detection workflows.
  • Driver Engagement Portals: Personalized dashboards for owners showing vehicle health, maintenance schedules, and recommendations.

Manufacturing & Supply Chain Orchestration

  • Production Line Automation: Integrate MES and robotics workflows for adaptive scheduling and quality checkpoints.
  • Supplier Collaboration Hub: Digital portals for purchase orders, quality inspections, and compliance documentation.
  • Inbound Logistics Tracking: Automate goods receipt, inspection, and inventory updates with RFID/IoT integration.
  • Change Management & Shop-Floor Control: Real-time routing of engineering change orders with audit trails.

Aftermarket Service & Parts Distribution

  • Service Appointment Orchestration: End-to-end scheduling, parts ordering, and service status notifications.
  • Automated Warranty & Claims Handling: Streamline claim intake, eligibility checks, and settlement workflows.
  • Parts Inventory Optimization: Predictive replenishment based on service orders and usage patterns.
  • Customer Self-Service Portals: Online parts ordering, service history, and estimated wait times.

Mobility Services & Subscription Models

  • Subscription Lifecycle Automation: Onboarding, billing, and renewals for vehicle subscription services.
  • Fleet Management Dashboards: Real-time tracking of availability, utilization, and maintenance schedules.
  • Multi-Modal Mobility Integration: Orchestrate ride-hailing, car-sharing, and micro-mobility services.
  • Dynamic Pricing & Usage Analytics: AI-driven adjustments to subscription and rental pricing based on demand.

Whether you’re a startup or an enterprise, we partner with you to co-create solutions that are bold, adaptive, and future-proof.

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